Labels

Sunday, October 21, 2012

COMMUNICATION - 3


IT’S NOT WHAT YOU SAY,
 IT’S HOW YOU SAY IT



How you say something is often powerful than what you say. 

How does your nonverbal communication work for you? 

Your tone of voice and facial expression 
tell people more than your words. 

Tone, inflection and facial expressions account for 93 percent of your message. 

The actual words only account for 7 percent.

No comments: