Listening

Listening
Leverages
Learning

Best  Rule:

Listen 70 % of the time.
Speak 30 % of the time.

Many times, many answers are found when we keep the mouth shut and listen attentively. This saves our menntal energy. My personal experience, if I do not open my mouth for 5 minutes, I find the answer to the problem from the speaker itself. The less we speak, more we become popular. People wait to listen to us.

सुनने से ज्ञान बड़ता है।  क्यूँकि हर इंसान ने अपनी जिंदगी में सीखा है यदि आप धीरज से सुनेगे तो जो उसने जिंदगी में सीखा है बह पलों में जान जायेंगे।

किसी से अपनी समस्यायों या परेशानी के लिए सलाह लें सहायता स्वम अपनी आप करें।  पूछे नहीं ढूंढे। फोकस करने से सब मिलता है।

Ego

Body – Mind – Soul or being.

ATTITUDE AND EGO

Body bears pain

Mind suffers owing to thought of pain borne by body

Soul is beyond body

Mind speaks, hears, loves, hates, argues, plans, reacts, makes strategies, suffers. 

Ego resides in mind.

Pain is inevitable but suffering is optional 

says: 

Sri Sri Ravi Shankar – the founder of Art of Living.

He further says: 

Guilt does not allow a person to live happily.

Attitude, listening and observing are the part of soul 

i.e. being.

Pure thinking for the welfare of living things 

and creating an environment in which the planet earth

may survive for the coming generations is part of Being.

COMMUNICATION-1

COMMUNICATION

DEFINITION

SCOPE

AND

BASICS

Communication-I

COMMUNICATION

Before we discuss communication, let’s understand the difference between speaking and communicating.

Dalai Lama has well said: When a person speaks, he is speaking his/her mind and same information is repeated time and again. But when listening is practiced, new knowledge, new information is gained.

In speaking we tell our mind and listening we try to gain what the speaker wants to convey. Confusion, aggression, arrogance, arguments are the major drawbacks of speaking.

There is never a generation gap. There is always a communication gap.

Communication involves 6 steps to complete a communication in its entirety.

1.   Sender- the person who has an idea or wants to convey.

2.   Coding- giving a shape to the idea or the information.

3.   Medium- Use of medium for transmitting the idea i.e. words, phone, letter, fax, email, pager or pigeons, drums etc.

4.   Receiver- the person who receives the idea, instructions or communication.

5.   Decoding—Interpretation of the idea, instructions or communication. 

6.   Action/Feedback/Storage- Action taken. Action taken can be feedback, real action taken or the storage of the message conveyed like the speech by Prime Minister or President of India.

Example: I need a cup of tea. Idea comes to the mind. Now how the process of communication starts.

I= Sender of the message.

     Feeling of having a cup of tea is “idea”

“Madam, please make a cup of tea and give it to me.”  Coding of the feeling.

Spoken words have been used and hence that is medium. I can also use phone or non-verbal communication by just a sign with fingers that I need a cup of tea.

Madam hears the message. She is the receiver.

She listens to my instruction/request. After some time she says: Wait for 5 minutes. This is decoding.

After 5 minutes, she comes and hands over the cup of tea. This is action.

Communication is complete.

But after 5 minutes, she comes and says: No. No tea can be made as there is no sugar in the bowl. This is feedback.

Communication is incomplete as the action is incomplete.   I will go and buy sugar and after buying sugar I will come back and then a cup of tea will be made.

Another example from Business:

 

Decoding

Receiver

Medium

Coding

Sender

BARRIERS TO COMMUNICATION:  Major barriers to communication.

-Physical Barriers

-Age Barriers

-Education Barriers

- Cultural differences.

- Gender differences.

- Ethnic differences

- Health

- Medium

etc

NOBODY CARES HOW MUCH YOU KNOW

UNTIL HE KNOWS HOW MUCH YOU CARE.

Small minds talk about people.      (An island)

Average minds talk about events   (A sea)

Big minds talk about ideas.            (An ocean)

Ideas benefit the world i.e. humanity and the creation at large.

Journey from Small to Big is a self-journey where wh-family(what, why, where, who, when) questions are answered by the self not by others.

This journey is internal not external and in my religion this is called Brahm Giyani i.e. reaching the 12^th chamber of self-development.COMMUNICATION

Before we discuss communication, let’s understand the difference between speaking and communicating.

Dalai Lama has well said: When a person speaks, he is speaking his/her mind and same information is repeated time and again. But when listening is practiced, new knowledge, new information is gained.

In speaking we tell our mind and listening we try to gain what the speaker wants to convey. Confusion, aggression, arrogance, arguments are the major drawbacks of speaking.

There is never a generation gap. There is always a communication gap.

Communication involves 6 steps to complete a communication in its entirety.

1.   Sender- the person who has an idea or wants to convey.

2.   Coding- giving a shape to the idea or the information.

3.   Medium- Use of medium for transmitting the idea i.e. words, phone, letter, fax, email, pager or pigeons, drums etc.

4.   Receiver- the person who receives the idea, instructions or communication.

5.   Decoding—Interpretation of the idea, instructions or communication. 

6.   Action/Feedback/Storage- Action taken. Action taken can be feedback, real action taken or the storage of the message conveyed like the speech by Prime Minister or President of India.

Example: I need a cup of tea. Idea comes to the mind. Now how the process of communication starts.

I= Sender of the message.

     Feeling of having a cup of tea is “idea”

“Madam, please make a cup of tea and give it to me.”  Coding of the feeling.

Spoken words have been used and hence that is medium. I can also use phone or non-verbal communication by just a sign with fingers that I need a cup of tea.

Madam hears the message. She is the receiver.

She listens to my instruction/request. After some time she says: Wait for 5 minutes. This is decoding.

After 5 minutes, she comes and hands over the cup of tea. This is action.

Communication is complete.

But after 5 minutes, she comes and says: No. No tea can be made as there is no sugar in the bowl. This is feedback.

Communication is incomplete as the action is incomplete.   I will go and buy sugar and after buying sugar I will come back and then a cup of tea will be made.

Another example from Business:

 

Decoding

Receiver

Medium

Coding

Sender

BARRIERS TO COMMUNICATION:  Major barriers to communication.

-Physical Barriers

-Age Barriers

-Education Barriers

- Cultural differences.

- Gender differences.

- Ethnic differences

- Health

- Medium

etc

NOBODY CARES HOW MUCH YOU KNOW

UNTIL HE KNOWS HOW MUCH YOU CARE.

Small minds talk about people.      (An island)

Average minds talk about events   (A sea)

Big minds talk about ideas.            (An ocean)

Ideas benefit the world i.e. humanity and the creation at large.

Journey from Small to Big is a self-journey where wh-family(what, why, where, who, when) questions are answered by the self not by others.

This journey is internal not external and in my religion this is called Brahm Giyani i.e. reaching the 12^th chamber of self-development.COMMUNICATION

Before we discuss communication, let’s understand the difference between speaking and communicating.

Dalai Lama has well said: When a person speaks, he is speaking his/her mind and same information is repeated time and again. But when listening is practiced, new knowledge, new information is gained.

In speaking we tell our mind and listening we try to gain what the speaker wants to convey. Confusion, aggression, arrogance, arguments are the major drawbacks of speaking.

There is never a generation gap. There is always a communication gap.

Communication involves 6 steps to complete a communication in its entirety.

1.   Sender- the person who has an idea or wants to convey.

2.   Coding- giving a shape to the idea or the information.

3.   Medium- Use of medium for transmitting the idea i.e. words, phone, letter, fax, email, pager or pigeons, drums etc.

4.   Receiver- the person who receives the idea, instructions or communication.

5.   Decoding—Interpretation of the idea, instructions or communication. 

6.   Action/Feedback/Storage- Action taken. Action taken can be feedback, real action taken or the storage of the message conveyed like the speech by Prime Minister or President of India.

Example: I need a cup of tea. Idea comes to the mind. Now how the process of communication starts.

I= Sender of the message.

     Feeling of having a cup of tea is “idea”

“Madam, please make a cup of tea and give it to me.”  Coding of the feeling.

Spoken words have been used and hence that is medium. I can also use phone or non-verbal communication by just a sign with fingers that I need a cup of tea.

Madam hears the message. She is the receiver.

She listens to my instruction/request. After some time she says: Wait for 5 minutes. This is decoding.

After 5 minutes, she comes and hands over the cup of tea. This is action.

Communication is complete.

But after 5 minutes, she comes and says: No. No tea can be made as there is no sugar in the bowl. This is feedback.

Communication is incomplete as the action is incomplete.   I will go and buy sugar and after buying sugar I will come back and then a cup of tea will be made.

Another example from Business:

 

Decoding

Receiver

Medium

Coding

Sender

BARRIERS TO COMMUNICATION:  Major barriers to communication.

-Physical Barriers

-Age Barriers

-Education Barriers

- Cultural differences.

- Gender differences.

- Ethnic differences

- Health

- Medium

etc

NOBODY CARES HOW MUCH YOU KNOW

UNTIL HE KNOWS HOW MUCH YOU CARE.

Small minds talk about people.      (An island)

Average minds talk about events   (A sea)

Big minds talk about ideas.            (An ocean)

Ideas benefit the world i.e. humanity and the creation at large.

Journey from Small to Big is a self-journey where wh-family(what, why, where, who, when) questions are answered by the self not by others.

This journey is internal not external and in my religion this is called Brahm Giyani i.e. reaching the 12^th chamber of self-development.